Privacy Policy

Privacy Policy TrustHaus Executor Support | trusthaus.ca Last updated: March 2026

TrustHaus Executor Support ("TrustHaus", "we", "us") is committed to being transparent about how we handle information when you visit our website. This policy explains what data is collected, why, and how it is used.

What We Collect and Why

1. Analytics — Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors use our website. GA4 collects pages visited and time spent, general geographic location (country or region, not a precise address), device type, browser, and operating system, and how you arrived at our site (e.g., search engine, direct link).

This data is anonymized and aggregated. We do not use GA4 to identify individuals. You can opt out of GA4 tracking using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

2. Behaviour Analytics — Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website. Clarity may collect mouse movements, clicks, and scrolling behaviour, anonymized session recordings, and heatmaps showing which areas of pages receive the most attention.

Clarity does not capture passwords, payment details, or other sensitive inputs. Data collected by Clarity is subject to Microsoft's Privacy Policy, available at privacy.microsoft.com.

3. Contact — Email and Booking Links

Our website includes an email link and a link to book a call. If you choose to use either, your email address and any message content are received directly by us. Booking is handled through Microsoft Bookings, which is subject to Microsoft's Privacy Policy.

We use contact information only to respond to your inquiry. We do not add you to any mailing list or share your information without your consent.

4. Payments

We do not collect or process payments through our website. No payment or financial information is transmitted or stored.

5. Cookies

GA4 and Microsoft Clarity use cookies — small files stored on your device — to function. These are used solely for analytics purposes. We do not use cookies for advertising or to track you across other websites. You can manage or disable cookies through your browser settings.

6. Data Sharing

We do not sell your personal information. We share data only with Google (GA4) and Microsoft (Clarity and Bookings), solely to operate our website and facilitate communication. Both are subject to their respective privacy policies.

7. Data Retention

Analytics and booking data retained by Google and Microsoft is governed by their respective data retention policies. Contact information you send us is retained only as long as necessary to respond to your inquiry or as required by applicable law.

8. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request or ask a question about this policy, contact us at hello@trusthaus.ca.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.